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Return Policy

Lifetime Warranty Policy

Effective Date: 01/01/2025

 

Thank you for choosing EZ Ledgers. We are proud to stand behind the quality and durability of our products. This Lifetime Warranty reflects our commitment to your satisfaction and ensures peace of mind for your investment.

 

1. Warranty Coverage

 

  • Duration: Lifetime of the product.

 

  • Coverage: This warranty covers defects in materials and workmanship under normal use for the lifetime of the product.

 

2. What is Covered

 

  • Factory Defects: Products that fail to function as intended due to manufacturing defects.

 

  • Repair or Replacement: At our discretion, we will repair or replace the defective product.

 

3. What is Not Covered

 

  • This warranty does not cover:

 

  • Damage caused by misuse, abuse, or improper installation.

 

  • Normal wear and tear.

 

  • Products that have been altered, repaired, or modified by unauthorized personnel.

 

  • Damage caused by accidents, natural disasters, or improper storage.

 

  • Products used in commercial or rental applications (unless otherwise specified).

 

4. Warranty Claims

 

  • To file a warranty claim, follow these steps:

 

 

  • Provide Proof of Purchase: Include a copy of your receipt or order number.

 

  • Ship the Item: Securely pack the item and ship it to the address provided by our team. The customer is responsible for shipping costs to our facility.

 

  • Inspection: We will inspect the item to determine if it is covered under this warranty.

 

5. Warranty Service

 

  • Repair or Replacement: If the item is covered under this warranty, we will repair or replace it at no cost to you.

 

  • Shipping: We will cover the cost of shipping the repaired or replacement item back to you.

 

6. Limitations

 

  • This warranty is non-transferable and applies only to the original purchaser.

 

  • This warranty does not cover incidental or consequential damages.

 

  • Any implied warranties (e.g., merchantability, fitness for a particular purpose) are limited to the duration of this warranty.

 

7. Exclusions

This warranty does not apply to:

 

  • Products purchased from unauthorized sellers.

 

  • Products used in commercial or rental applications (unless otherwise specified).

 

8. Contact Us

If you have questions about our Lifetime Warranty, please contact us at:

Email: info@ezledgerpro.com

Phone: 406-461-9465

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